Changed your mind about your activewear? We understand—performance gear needs to feel right. You may cancel your order for a full refund if it hasn't entered our extended processing window (typically within 4 hours of purchase for our specialized sportswear). To cancel, contact us at [email protected]. Once processing begins (after 4 hours), cancellations are not possible, but our athlete-friendly return policy gives you ample time to test your gear.
Your satisfaction fuels our performance. If any athletic wear doesn't meet your training standards, you may return or exchange it within 21 days of delivery—giving you proper time to test functionality during workouts. Exchanges are available for the same technical garment in a different size/color or for performance gear of equal value from our current collection.
Items must be unworn (except for necessary fitting trials), unwashed, and in original condition with all performance tags intact (including moisture-wicking labels and size tags). Sweat-stained or altered items (e.g., customized length on running tights) are ineligible. Use protective packaging for returns—compression gear should be folded, not rolled, to maintain fabric integrity during transit.
Exchanges require the returned athletic wear to meet the above conditions. For size/color swaps on performance items, we'll ship your new gear within 7 business days of receiving your return (allowing for thorough quality checks). For style exchanges, select from our current technical collection (subject to stock availability). Price differences will be adjusted—you'll either pay the gap or receive a refund for the balance.
A $15 return shipping fee applies for non-defective athletic wear, covering specialized handling of technical fabrics. This fee is waived if the return stems from our error (e.g., wrong size shipped or manufacturing defects). For exchanges, the $15 fee covers unlimited item swaps in a single return—ideal when dialing in your perfect workout outfit.
Refunds will be processed to your original payment method within 12–18 business days of receiving your return—this extended period ensures our textile experts can properly evaluate each performance garment. You'll receive an email confirmation with fabric care instructions once your refund is processed, helping future purchases perform better.
Performance wear may be exchanged twice per item to accommodate athletes' precise fit needs. Refunds for clearance items reflect sale pricing. For seasonal collections, exchanges depend on stock availability—if your preferred technical style is sold out, we'll issue a refund and notify you when similar performance gear restocks.
If your refund hasn't posted after 18 business days: (1) Check with your payment provider about athletic apparel refund timelines. (2) Contact your financial institution—some banks hold refunds for premium activewear purchases. (3) If unresolved, email [email protected] with your order number; our performance team will resolve within 5 business days to keep your training uninterrupted.
