Our inventory updates daily to reflect real-time demand for technical sportswear. Due to the specialized nature of our performance fabrics, certain sizes/colors may sell out quickly. If your ordered item becomes unavailable during processing (typically within 3 business days), we'll notify you with these athlete-focused options: (1) Priority access to the next restock with size guarantee, (2) A full refund including original shipping fees, or (3) Bonus loyalty points redeemable for future performance gear purchases. This ensures your training regimen isn't disrupted by inventory fluctuations.
All prices are listed in USD and reflect the premium quality of our moisture-wicking, compression, and recovery fabrics. We maintain stable pricing for core performance lines but may adjust limited-edition training collections (e.g., Olympic collaboration pieces) based on demand. In rare cases of pricing errors (e.g., a $120 running tights listed as $12), we reserve the right to cancel orders and will notify affected customers within 48 hours with options to repurchase at correct pricing or receive full refunds - maintaining fairness for our athletic community.
Orders are processed within 4-7 business days (8-12 days during marathon season or major sporting events) to ensure proper quality checks on all performance gear. You'll receive detailed shipping confirmation including fabric care instructions and training tips. For pre-orders of upcoming technical collections (e.g., temperature-regulating base layers), we provide projected ship dates during checkout and bi-weekly updates until dispatch.
We partner with global logistics providers specializing in athletic apparel to ensure your gear arrives ready for action. Standard shipping takes 7-15 business days (international 15-25 days) with expedited options available. All performance wear is shipped in breathable packaging to preserve fabric integrity during transit. For international athletes, we include detailed product descriptions on customs forms to facilitate smooth clearance of technical sportswear.
We offer a 21-day return window from delivery date for unworn, unwashed performance apparel with original tags. Due to hygiene considerations with activewear, we cannot accept returns on compression gear or base layers that have been tried on against bare skin. Exchanges for size/color take 10-18 business days to process. All returns must include our moisture-wicking garment bag (provided with original shipment) to qualify for refunds - this system helps maintain quality standards across our athletic community.
All technical apparel is backed by our 90-day performance promise against manufacturing defects in moisture management, seam integrity, or fabric durability. To file a claim, athletes must submit photos/videos demonstrating the issue during actual training use. This authenticates claims while helping us improve future performance designs. Approved claims result in replacement gear or store credit - we never compromise on athletic functionality.
For training-related product questions or performance advice, contact our athlete support specialists at [email protected]. Response time is 24-48 hours (72 hours during major sporting events). Include your workout type, intensity level, and climate conditions for personalized gear recommendations from our certified fitness experts.
